Returns

National Safety Mirror return handling follows the return policy of Se-Kure Domes and Mirrors, the made-to-order fabricator for our mirror products. Contact us before shipping anything back so we can confirm the correct return path and preserve warranty handling.

For carrier timing, freight handling, and damaged-delivery details, read the shipping page before requesting an RMA.

Damage inspection window

Inspect the mirror when it arrives. Damage issues must be reported within 7 days of receiving the mirror.

RMA and return window

For returns that are not warranty issues, request an RMA number from customer service within 30 days of receiving the mirror. Returns outside the 30-day window are not accepted.

Fees, refunds, and return shipping

Approved returns are subject to a 25% restocking fee after inspection. Return shipping is the buyer's responsibility. After the returned product is received in original condition, the refund is issued less the restocking fee and original shipping amount. Use tracking and signature confirmation to verify delivery.

Return requirements

• Request an RMA number within 30 days of receiving the mirror.
• Return the product in new condition and in its original packaging.
• Include all packaging materials, manuals, and warranty registration cards.
• Do not tear or damage packaging materials.
• Pay return shipping expenses.
• Display the RMA number prominently on the outside of the box.

Non-returnable orders

Special orders, discounted orders, large quantity orders, special pricing, and orders where pricing or shipping falls outside published rates may not be returned. Items marked all sales final are not accepted for return and no credit is issued.

Mirror warranty

Se-Kure Domes and Mirrors products are warranted for 1 year against defects in material or workmanship when the unit has received normal use and care. The warranty does not cover abuse, neglect, misuse, tampering, accident, or damage caused outside the manufacturer's control. Defective products approved under warranty are replaced.

Need return authorization?

Contact us before shipping a return so we can issue instructions and confirm whether the return is eligible.

Contact us